Support
Need help?
Most answers are in the FAQ. If you still need help, email us and we will take it from there.
Last updated: 2026-07-09
How do I get help?
Start with the FAQ, because most questions about tracking, privacy, and device access are already answered there. If it does not cover your situation, email us and describe what happened in your own words. There is no form to fill in and no ticket number to keep track of, and a normal email reaches the right person.
Data requests
You can ask for a copy of your data or ask us to delete it by emailing the address above. Tell us which account or device the request is about so we can find it quickly. We will confirm when your request has been handled.